Booking conditions

Reservation activation and payment

Agencia Concha Moreno will previously inform the USER about the procedure to follow to make the reservation. The automatic system of calculation of availability and prices allows the USER to choose the apartment or house that interests him and make the online payment of25% of the rental price by credit card or Bizum or, failing that, he can make a bank transfer, the deadline to confirm the transfer of the reservation is 4 days, after the deadline if the Agency Concha Moreno has no record of the advance payment, the reservation will be automatically canceled. The USER will make the payment of the remaining 75% of the accommodation at the moment of the key collection in the office of the Agency Concha Moreno, by credit card or in cash.

Bonds

Concha Moreno Agency requests a deposit of 200€. The payment of the deposit will be made by credit card and will be returned by the same means once the real estate agency verifies that the USER has left the apartment in optimal conditions of cleanliness and without damage to the property. The breach of contract for any reason set out in point 1, will also be grounds for non-refund of the deposit.

Failure to execute the contract remotely

In case of not being able to execute the contract because the accommodation is not available within 30 days, the USER will be informed of the lack of availability and will be entitled to cancel the reservation and receive a refund of the total amount paid without any cost, and without any liability for damages attributable to the Agency Concha Moreno. The agency will not assume any responsibility when the activation of the service does not take place, because the information provided by the USER is false, inaccurate or incomplete.

General information about the offer

Inputs and outputs

HIGH SEASON:

Check-in and check-out will always be from Saturday to Saturday, except in some apartments in the Les Amplaries area, which will also be from Monday to Monday (it is specified in each apartment).

Minimum stay 7 nights (except Easter, which is a minimum of 3 nights in high season). high season).

Reservations of 14 days or more include a 13% discount on the price.

LOW SEASON:

Monday to Friday (any day).

Minimum stay 7 days

TICKETS:

The key collection timetable is in our offices from 17:00 to 20:00.

  • Accommodation will not be available before 17:00.
  • If you arrive later than 8:00 p.m. or on Sundays, we have code mailboxes where we can deposit the keys. Please contact us to let us know how to proceed.

Deposit for pool identification:

    • 10 euros per card or bracelet (only in the communities that request it).
    • This deposit will be paid in cash/card and will be returned by the same means upon departure.
    • The loss of these identifications entails the loss of the deposit.

Upon arrival at the agency and in accordance with current legislation, the USER must submit the reservation form and all occupants of the accommodation will be identified by means of a valid accreditation document.

The USER will then sign a rental contract and pay the remaining 75% of the rent. You can pay by credit card or cash.

The accommodation is delivered clean and with all kitchen utensils and kitchenware.

OUTPUTS:

Key return and vacate timetable: before 10:00 am. If you leave before 10:00 a.m. and the office is closed, we have a mailbox where you can deposit your keys.

Extra Services

If the USER is interested in hiring an extra service, he/she should do so at the time of booking or later at the office:
  • Travel crib: The crib rental is 40,00 € per stay and on request. It includes the mattress, in any case we do not include crib linen or pillow.
  • Towels: Towel rental is 10,00 €/stay per pack (2 shower towels, 2 washbasin towels and 1 bathmat).
  • Extra parking: The extra parking is 10,00 € minimum 7 nights. Upon request and availability.

Breach of contract

  • No more people (including children) than those specified in the apartment description will be allowed in the apartments.
  • Groups under 23 years of age (all of them) will not be admitted to the apartments.
  • Barbecues are not allowed in the apartments.
  • The use of inflatable mattresses is not allowed.
  • We are not responsible for the dimensions of the vehicles if they are not adapted to the dimensions of the garage.
  • Pets are not allowed under any circumstances.
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Arrivals / Departures from Saturday to Saturday in high season*
High season from the last Saturday in May to the last Saturday
in September. *Some flats can be from Monday to Monday.
Minimum stay 7 nights, except for Easter, which will be a minimum of 3 nights.
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